Smita Mitra - Difrent's Developermore
Agile Delivery | Public Sector | Digital | Business Change
What’s your background?
I started out in aviation, going from the check-in desk to project management via many jobs (on the ground) for British Airways. After that, I moved into consulting and ran my own security company for a while before joining the public sector in 2012. Since then, I’ve worked for a number of different government departments, agencies, arm's length bodies and the NHS.
Describe your role at Difrent
I've been involved in Business Change projects for over 15 years, I'm delighted to take on the role of Business Change Director for Difrent. The chance to bring my experience, combined with the amazingly talented people and innovative products we have at Difrent to help our clients succeed is a hugely exciting prospect. I'm passionate about helping good companies and our crucial public sector reach their organisational goals through examining their challenges, understanding their situation and changing the things that matter most to their operation. I also blog a fair bit - #weeknotes.
Who are you outside of Difrent?
By day I am a mild-mannered manager, by night I am a defender of the innocent! Ok, maybe I’m a little bit too into comics. I am a (slow) runner, known to tackle 10k’s regularly and the occasional half-marathon, I lift things up and put them down again (gently) in the gym, and I’m a season ticket holding Spurs fan. I also travel....a lot. I try to see at least 5 new places every year with my long term tolerator (loving girlfriend), Lucy. We’ve visited over 30 cities in over 20 countries in the last 7 years, and we have more planned, Kuala Lumpur and a return to Dubai (our favourite place) are already booked for this year.
Who would you invite to dinner, dead or alive?
I’ve played this game before, and the list is fluid, but I always find the dead more interesting to invite than the living. From the politics of my childhood, I’d love to sit Thatcher, Reagan and Gorbachev down to get their view on modern global politics (and the personalities running the show now). From the same time period, I’d like to get Pope John Paul II involved too and get his take on the state of religion in the 21st century as he was probably the first to grasp the worldwide TV audience to spread a spiritual message. But, as a bonus from what I’ve read about his life before becoming Pope, he seems like he could be a real laugh too. From the entertainment world, I can’t leave Elvis out because this night will need a sing-a-long at the end of it and who better to lead it? I also want Marilyn Monroe along because I suspect she may actually have been a genius who held the world under her spell - I want to pick her brains for marketing strategies. From the world of sport, I’d want Ayrton Senna and Muhammad Ali to see how the minds of true greats tick. Lastly, I’d want Bill Nicholson, a player in arguably the greatest Spurs team ever (the league winning “push and run” of 1950/51) and manager of the glory years sides of the ’60s and 70’s just so I could get some hints to share with the current boss. I’m going to need a table for ten and a bigger dining room, please.
One of the greatest benefits of running a business in 2018 has to be the opportunity to utilise digital technology and using it to transform your companies operational processes.more