UX Designer


£40k - £45k


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Role Summary

We’re looking for a passionate and proactive User Experience Designer to draw together our clients’ business requirements, user needs and technical capabilities to design simple and intuitive services and products.

You’ll apply a user-centred design methodology from start to finish as part of a multidisciplinary team, testing and iterating your designs based on user behaviour and feedback.

Essential skills and experience

  • Delivering suitable design solutions which meet user needs and organisation needs, and reflect known best practices and project constraints
  • Planning user flows, journeys and information architecture that are intuitive for users to navigate through an end-to-end service or product
  • Creating prototypes of an appropriate fidelity for their purpose, including sketches, wireframes and HTML prototypes (e.g. using prototype kits)
  • Providing and implementing recommendations for iterations or improvements based on regular user research, analytics,
    behavioural data and testing feedback
  • Communicating your ideas and rationale/evidence clearly and persuasively to team members and stakeholders, advocating for user-centred design
  • Ensuring your designs are accessible to everyone, including users with visual, hearing, mobility and cognitive impairments, achieving AA standard as a minimum
  • Comfortable working remotely, and willing to travel to client sites when needed

Desirable skills and experience

  • Previous experience of working on government services, delivering to the Government Service Standard
  • Previous experience of working within an agile delivery environment, as part of a multidisciplinary team
  • Experience and understanding of other areas of user-centred design, such as User Research or Content Design, in order to support the wider team where needed
  • Experience of mentoring and upskilling other people in user-centred design methods and ways of working
  • Experience of planning and facilitating co-design workshops to generate ideas based on research insights, and move the project forward

Values and behaviours

  • Approach your work with curiosity, focus and attention to detail
  • Work openly and transparently, actively sharing learnings with the wider Difrent and client teams through communities of practice, and externally through blogs or podcasts
  • Comfortable managing competing priorities and requests, and delivering at pace
  • Proactive and take ownership of your work, knowing what needs to be done and delivering to a high standard
  • Collaborate and build relationships with team members within and outside of your own discipline, combining your expertise to co-design the best solution for the user and the organisation
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Complete your application

Please submit your details below to apply for this role. If you need an adjustment to the recruitment process to allow you to be considered for a role, please contact us at recruitment@difrent.com